Testimonials

I have nothing bad to say about the provider she was great but the billing area is where my issue is. I went in and was told that I had a $50 copay , which I proceeded to tell them that I had already met my yearly OOP and DED and therefore did not need to pay this . they told me that if I did not pay this I would not be seen . so I paid it and they said after they received payment from my ins that they would reimburse me if this was true.. well my ins paid them and it is true that I do NOT owe this, but here is where the trouble is . I tried calling them and leaving messages for the billing dept they do not call you back, I went there in person to talk to them and they said that I needed to call a 800 since they do not do the billing there, which I did . they have tried to contact this office with a ticket number that they provided me since they have to get approval from this office to reimburse me and they do NOT get a reponse from them either.. I am beyond fustracted at this point being caught up in this loop of nowwhere and I am getting ready to contact my lawyer about this ,, if this is happing to me I am sure it is happening to others ... if you get this review and want to discuss before I take more action I would love to get this resolved...

Dr Nocera is a wonderful, genuine, kind compassionate medical Professional. I look forward to my follow ups. Her consult is part of the miracle at work in my life. Thank you

I always come to this location I know I am going to be well taken care of. The front desk and nursing staff were friendly and Dr Lebarty was awesome, he listened to my concerns and was very kind. This is my go to place when I need to go to UC.

I recommend this UC to anyone! Dr. Nocera is EXCELLENT and compassionate. I like this UC because you gain a personal relationship with the doctor and it comes in handy when you can't get in to see your regular PCP quickly or until your upcoming appointment.

The medical providers deliver exceptional care, demonstrating attentiveness and a willingness to address patients' concerns. However, the front desk staff and the billing department unfortunately, falls short in terms of customer service and efficiency . Billing discrepancies and issues with copayment reimbursement are recurrent occurrences, reflecting in my opinion is a lack of knowledge and professionalism among the staff. These shortcomings detract from the overall quality of service provided by the doctors' office, especially when juxtaposed with the excellence of the medical providers themselves. As an establishing patient , I've encountered numerous errors in copayment handling and have yet to receive reimbursement for these discrepancies. Consequently, I have been forced to seek out a new provider, a decision that has been absolutely horrific and inconvenient because not only are the providers are phenomenal and thorough but the options in this area are slim! It is particularly disheartening as I felt like I was building a relationship with the providers at this office.

Very professional staff and caring services provided. Clear medical advice and instructions provided. Will certainly recommend to others who are looking for a good medical service provider in Albany.

The best place for most medical needs is this place right here. Why go ANYWHERE else, to wait long and be treated like a number? When you come here they treat you with respect and dignity. All staff members are courteous and respectful and work together to benefit the patient. The doctors are truly one of a kind and actually take the time out to really care about your health needs, questions, and any input you may have about your personal well-being and health goals. They are all wonderful and I am truly grateful that I finally found a healthcare practice that I can trust and rely on. SAVE YOURSELF THE TIME and I promise you, from first-hand experience, you will NEVER be disappointed. They really do go above and beyond.

My experiences at Central Med Urgent Care have always been wonderful. All of the staff are kind, accommodating and knowledgeable. My primary care physician, Dr. Aigbe Lebary, is particularly excellent. He has gone out of his way to help me with my health issues and always makes me feel seen and heard, which is difficult to find. Thank you Dr. Lebarty for your excellent care!

Very polite and professional. She listened to my concerns and was very respectful to my hesitation to take medication. I will be sure to return to this office.

Professional and clean office, very nice people working there, and Dr. Nocera is very helpful, knowledgeable and thorough.

Had concerns if I was covid positive, was tested. Everyone was curtious and thorough.

I have had many, many primary Dr's. However, none of them have been like Dr Nocera. She is kind, attentive and cares about your overall health. She has helped me immensely.

Excellent

Professional service

Very very pleasant

I went to this office for the first time today for a Covid test. The staff was friendly and helpful, the waiting room was laid out well, the exam room was clean and the Dr. was quick yet thorough! I was very happy with the visit.

Dr Nocera is an excellent dr, she takes the time to listen to her patients

First visit there, Great service, very professional

They all are very kind.

Love the dr

I'm always satisfied with everybody at central med and the doctor is great

Quick and easy Covid test. Thanks!

I’m very happy with the dr I saw she made me feel like she cared

This Place Gets Pretty Busy But Overall Great Service Dr. Jina Is Great

Above and beyond excellence.

Touchy

The process was quick and the staff was very friendly.

Gets straight to the issues.

Excellent

Good. Experience look like genuine cared

In and out, cared for, billed, and rescheduled. What more could you ask for?

Terrific staff

Respectful, thorough, thoughtful and kind, both at the facility and later when Dr. Nocera called me personally and gave really important advice and answered all of my questions.

Great service.

Very pleasant

Dr Nocera is great at her job! She is patient focus, shows empathy and understanding towards her patients.

The staff and doctors were extremely professional and helpful.

Great environment, reliable communication.

Thorough, listened to my concerns and tested accordingly

Very good service

Excellent service

Amazing service

My experience was great and the staff was wonderful.

The doctor was extremely helpful!

Dr. Nocera, the nurses and staff are kind & professional. I would recommend their office to anyone.

amazing staff

Thank you!

Staff are very friendly and attentive….

Everyone was great that I saw today! Professional and super helpful.

Thank you

Friendly and informative.

Great

Very good experience. The service was prompt and efficient

Dr. Nocera is an absolute pleasure to work with. Very kind, knowledgeable and passionate. She definitely cares about helping people out, that is very apparent. Highly recommended

I came in a few minutes before closing and they saw me and were very kind. I did not feel rushed at all. Excellent staff!

Excellent doctors and staffs. Quick service. Outstanding behavior.

Came to the office for a COVID PCR test. I was symptomatic. I did nor expect to be seen, but a PA did see me and answered my questions. My test was negative.

Dr Jina is a very great dr she made me switch my primary dr to her practice after seeing her for a urgent care appointment highly recommended

I love my visits with dr. Nocera, she is easy to talk to when it comes to.. well anything really. She listens to you and your problems not as another case number. I would recommend this practice to anyone who needs urgent care or a primary care dr this is the place. Thank you Dr. Nocera

Very professional

Services provided for team was efficient and caring!

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Great

Very efficient,friendly staff.

From the front desk to the RPA, all staff were professional, efficient and patient. The nurse and RPA explained everything and did not rush anything.

The building was clean and spacious. The service was very expeditious and the staff were cheerful and welcoming.

Excellent, fast,curtious and on time