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Testimonials

The medical providers deliver exceptional care, demonstrating attentiveness and a willingness to address patients' concerns. However, the front desk staff and the billing department unfortunately, falls short in terms of customer service and efficiency . Billing discrepancies and issues with copayment reimbursement are recurrent occurrences, reflecting in my opinion is a lack of knowledge and professionalism among the staff. These shortcomings detract from the overall quality of service provided by the doctors' office, especially when juxtaposed with the excellence of the medical providers themselves. As an establishing patient , I've encountered numerous errors in copayment handling and have yet to receive reimbursement for these discrepancies. Consequently, I have been forced to seek out a new provider, a decision that has been absolutely horrific and inconvenient because not only are the providers are phenomenal and thorough but the options in this area are slim! It is particularly disheartening as I felt like I was building a relationship with the providers at this office.


Shykarra J. | Mar 20, 2024

Very professional staff and caring services provided. Clear medical advice and instructions provided. Will certainly recommend to others who are looking for a good medical service provider in Albany.


Mie Mie T. | Jan 22, 2024

The best place for most medical needs is this place right here. Why go ANYWHERE else, to wait long and be treated like a number? When you come here they treat you with respect and dignity. All staff members are courteous and respectful and work together to benefit the patient. The doctors are truly one of a kind and actually take the time out to really care about your health needs, questions, and any input you may have about your personal well-being and health goals. They are all wonderful and I am truly grateful that I finally found a healthcare practice that I can trust and rely on. SAVE YOURSELF THE TIME and I promise you, from first-hand experience, you will NEVER be disappointed. They really do go above and beyond.


Leslie B. | Nov 29, 2023

My experiences at Central Med Urgent Care have always been wonderful. All of the staff are kind, accommodating and knowledgeable. My primary care physician, Dr. Aigbe Lebary, is particularly excellent. He has gone out of his way to help me with my health issues and always makes me feel seen and heard, which is difficult to find. Thank you Dr. Lebarty for your excellent care!


Ashley M. | Nov 28, 2023

Very polite and professional. She listened to my concerns and was very respectful to my hesitation to take medication. I will be sure to return to this office.


Jennifer R. | Jun 23, 2023

Professional and clean office, very nice people working there, and Dr. Nocera is very helpful, knowledgeable and thorough.


Claire B. | Mar 16, 2023

Had concerns if I was covid positive, was tested. Everyone was curtious and thorough.


Michael N. | Nov 26, 2022

I have had many, many primary Dr's. However, none of them have been like Dr Nocera. She is kind, attentive and cares about your overall health. She has helped me immensely.


Kathleen D. | Oct 25, 2022

Excellent


Carol F. | Oct 18, 2022

Professional service


Russell F. | Oct 18, 2022

Very very pleasant


Maria D. | Jul 30, 2022

I went to this office for the first time today for a Covid test. The staff was friendly and helpful, the waiting room was laid out well, the exam room was clean and the Dr. was quick yet thorough! I was very happy with the visit.


Gary F. | Apr 20, 2022

Dr Nocera is an excellent dr, she takes the time to listen to her patients


DANIELLE M. | Mar 22, 2022

First visit there, Great service, very professional


Edward H. | Mar 17, 2022

They all are very kind.


Yuntae C. | Mar 15, 2022

Love the dr


TERESA L. | Mar 14, 2022

I'm always satisfied with everybody at central med and the doctor is great


SHAWN D. | Mar 13, 2022

Quick and easy Covid test. Thanks!


Katherine P. | Mar 12, 2022

I’m very happy with the dr I saw she made me feel like she cared


CATHERINE M. | Mar 08, 2022

This Place Gets Pretty Busy But Overall Great Service Dr. Jina Is Great


WILLIE M. | Mar 08, 2022

Above and beyond excellence.


SHARON H. | Mar 06, 2022

Touchy


JOHN B. | Mar 05, 2022

The process was quick and the staff was very friendly.


MARY G. | Mar 04, 2022

Gets straight to the issues.


JOHN B. | Mar 03, 2022

Excellent


MICHELE A. | Mar 03, 2022

Good. Experience look like genuine cared


RENAN R. | Mar 03, 2022

In and out, cared for, billed, and rescheduled. What more could you ask for?


AARON H. | Mar 02, 2022

Terrific staff


GINA C. | Mar 01, 2022

Respectful, thorough, thoughtful and kind, both at the facility and later when Dr. Nocera called me personally and gave really important advice and answered all of my questions.


BERNAYS B. | Mar 01, 2022

Great service.


MCKENZIE M. | Feb 27, 2022

Very pleasant


RON H. | Feb 25, 2022

Dr Nocera is great at her job! She is patient focus, shows empathy and understanding towards her patients.


MAGDALENE I. | Feb 25, 2022

The staff and doctors were extremely professional and helpful.


Bruce F. | Feb 25, 2022

Great environment, reliable communication.


JONATHAN S. | Feb 24, 2022

Thorough, listened to my concerns and tested accordingly


Felicia K. | Feb 24, 2022

Very good service


TIMOTHY S. | Feb 24, 2022

Excellent service


MD Mukaddas B. | Feb 24, 2022

Amazing service


WISLEY D. | Feb 23, 2022

My experience was great and the staff was wonderful.


Patrick S. | Feb 22, 2022

The doctor was extremely helpful!


MORGAN KATHLEEN C. | Feb 22, 2022

Dr. Nocera, the nurses and staff are kind & professional. I would recommend their office to anyone.


COLLEEN A. | Feb 22, 2022

amazing staff


Angel R. | Feb 21, 2022

Thank you!


Antal V. | Feb 21, 2022

Staff are very friendly and attentive….


RANI J. | Feb 21, 2022

Everyone was great that I saw today! Professional and super helpful.


LAURA A. | Feb 19, 2022

Thank you


SAKINA J. | Feb 19, 2022

Friendly and informative.


Kyle P. | Feb 19, 2022

Great


ANGELO D. | Feb 19, 2022

Very good experience. The service was prompt and efficient


Lynette A. | Feb 19, 2022

Dr. Nocera is an absolute pleasure to work with. Very kind, knowledgeable and passionate. She definitely cares about helping people out, that is very apparent. Highly recommended


WILLIAM V. | Feb 19, 2022

I came in a few minutes before closing and they saw me and were very kind. I did not feel rushed at all. Excellent staff!


STACY H. | Feb 19, 2022

Excellent doctors and staffs. Quick service. Outstanding behavior.


SOUMEN K. | Feb 19, 2022

Came to the office for a COVID PCR test. I was symptomatic. I did nor expect to be seen, but a PA did see me and answered my questions. My test was negative.


Michael H. | Feb 19, 2022

Dr Jina is a very great dr she made me switch my primary dr to her practice after seeing her for a urgent care appointment highly recommended


COREY W. | Feb 19, 2022

I love my visits with dr. Nocera, she is easy to talk to when it comes to.. well anything really. She listens to you and your problems not as another case number. I would recommend this practice to anyone who needs urgent care or a primary care dr this is the place. Thank you Dr. Nocera


DANIELLE M. | Feb 19, 2022

Very professional


Scott S. | Feb 18, 2022

Services provided for team was efficient and caring!


JERMAINE F. | Feb 18, 2022

.


Cynthia S. | Feb 17, 2022

Great


SHALEEK D. | Feb 17, 2022

Very efficient,friendly staff.


SAMUEL R. | Feb 17, 2022

From the front desk to the RPA, all staff were professional, efficient and patient. The nurse and RPA explained everything and did not rush anything.


Patricia H. | Feb 17, 2022

The building was clean and spacious. The service was very expeditious and the staff were cheerful and welcoming.


Mark P. | Feb 17, 2022

Excellent, fast,curtious and on time


PETER A. | Feb 17, 2022